Contact and support

Support e-mail: [SUPPORT EMAIL — SET IN .env]. We reply within 2 business days. Requests about a purchased file should be sent within 7 days of the purchase.

Operator: [OPERATOR NAME — SET IN .env], [OPERATOR ADDRESS — SET IN .env].

Support policy

• A technical defect in the delivered file is fixed or refunded.
• Shopify import problems: send your order ID; the report tells us the exact mapping and rules used. Never send your PayPal password or full card details.
• This voluntary policy does not limit your statutory rights as a buyer.

Support form